How
to Buy Surly Products Hey,
you. So you’re looking to buy some Surly stuff. Good for
you. Don’t bother looking for prices on our website or
in our catalog, and don’t ask us to ship stuff to you
because we don’t do that. Surly sells through distributors
to bike shops, and bike shops are where you can get our stuff.
Since we sell through distributors, there is no such thing
as an “Authorized Surly Dealer”. Selling this way
gives the shop flexibility to order on demand, rather than have
a lot of money tied up with bikes sitting in boxes and leftover
inventory at the end of the year.
So how do you get your mitts on our stuff? Well, you can check
out our dealer locator. We update it every so often with shops
we know have ordered a lot of Surly stuff or who we know to
be knowledgeable in all things Surly, but keep in mind that
because we don't sell dealer direct the dealer locator is far
from a complete listing of those who can get Surly stuff for
you. Really, it’s more of a ‘dealer suggestor.’ Your
best bet is to call around to your favorite local shops and
find out if they can get Surly stuff for you. Most can. In the
U.S. we sell to shops through Quality Bicycle Products, and
most shops here can order from QBP.
How does this help you test ride the Surly you’re coveting?
That’s where it gets tough. Unless a shop has your size
in stock, you’ll have to rely on our website with detailed
geometry charts for each model. Print these out and compare
it to your current bike or another similarly sized bike and
figure out what size most closely matches what is comfortable
for you (top tube and seat tube lengths are the most critical).
Most dealers should be able to assist you in finding the
correct sized frame, and of course we’re here to help
too. Call us or e-mail us and we’ll do our best to get
you riding some 4130 steel.
phone: 1-877-743-3191 e-mail: derby@surlybikes.com
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