Name: Emily Colleen Richard
Job Title: Customer Servicelady/Tradeshow Coordinator/Marketing Assistant
O.K., what do you actually do? I answer emails, phone calls, and sponsorship requests. I also keep the cleanest desk of any Surly by far, so by default I’m the “organized one”. This means I make sure we arrive at special events with the stuff we need, hotel rooms to sleep in, and clean underwear in case someone has an accident.
When I was in the hospital earlier this year, I totally thought the Surly guys would do something nice for me, but I was wrong.
Deep thought? Everything I’ve come up with sounds trite or very kitten on a branch “hang in there!” I quit. I do however; think that people should send more handwritten letters. That’s a good idea.
Editor’s Note: The reason we didn’t do anything nice was because everything we could think of turned out not to be nice. Funny, yes, but not nice.
Emily Richard
emily@surlybikes.com
